You can comment or object to a local authority's proposal to create byelaws for certain service areas. These areas include burial grounds, parking, speed limits, casual trading, and the control of dogs and horses.
Local authorities publish guides outlining their standards for customer service delivery, how they will monitor and improve service, the responsibilities of customers when using local authority services, and how to you can make a complaint.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may provide online portals where you can take part in the public consultation process. You can do this by registering to view or search open or upcoming consultations, or submit an observation.