Process to register for Rents and Rates online payments through "MyCoCo" portal.

A guide to registering on MyCoCo Portal.

Use this application for online payments for your rents or loans accounts. You can also view your transaction history, download invoices, statements and payment receipts. This application is available on both desktop and mobile devices.

  1. Go to www.mycoco.ie

    Browse to www.mycoco.ie on your computer of mobile phone

  2. Scroll to bottom of page & under Payments, click on Register Account

    Scroll to bottom of page & under Payments, click on Register Account.

  3. Select your Local Authority

    Select your Local Authority (Carlow County Council) from the dropdown list.

  4. Enter your Customer Number

    Enter your Customer Number. This is the same number you use to make payments.

  5. Enter your PIN number

    Enter your PIN provided by the Local Authority. Click on NEXT.

  6. Enter your email address.

    Enter your email address.

  7. A One Time Passcode (OTP) will be sent to your email.

    A One Time Passcode (OTP) will be sent to your email. 

  8. Once the OTP is verified, Click on NEXT to continue with the registration process.

    Once the OTP is verified, Click on NEXT to continue with the registration process.

  9. Select Account Type and click on NEXT.

    Select Account Type and click on NEXT.

  10. Payment Account is already selected for you on this screen.

    Payment Account is already selected for you on this screen.

  11. Complete your profile.

    Complete your profile.

  12. This is an optional step. Set up security question.

    This is an optional step. Set up security question.

  13. This is profile summary page that shows the customer number and account you are registering with your profile details.

  14. Your registration is now near complete.

    Your registration is now near complete.

    A temporary password has now been sent to the email address that you provided in Step 6. Check your email.

  15. Open the email and note or copy the temporary password. Note: Make sure to NOT copy the spaces before and after the password.

    Open the email and note or copy the temporary password. Note: Make sure to NOT copy the spaces before and after the password.

  16. Click on the link provided in the email.

    Click on the link provided in the email.

  17. Enter your email address and temporary password. Click on Sign in.

    Enter your email address and temporary password. Click on Sign in.

     

  18. Enter new password in both fields.

    Enter new password in both fields. Please use a password with at least one upper case, one lower case, one numeral and one special character. Memorize the new password or note and store it in a safe place.

    Click on Send.

  19. Congratulations. You have successfully completed the registration process and have logged-in to your MyCoCo account.

    Congratulations. You have successfully completed the registration process and have logged-in to your MyCoCo account.

    You will also receive a Welcome To MyCoCo email.

    NOTE: It may take up to 24 hours after registration for your account to sync with your Local Authority. Once synced, you will be able to view your transactions, download statements and make online payments in MyCoCo.

  20. You will also receive a Welcome To MyCoCo email.

    You will also receive a Welcome To MyCoCo email.

     

  21. To login to MyCoCo again in future, go to www.mycoco.ie and click on Log in

    To login to MyCoCo again in future, go to www.mycoco.ie and click on Log in. Use your email address and the new password to login to and access your MyCoCo account.